Privacy Policy

Effective Date: 15 Sept 2026
Rolefy is operated by Ideatides Technologies Pty Ltd (ABN 43 674 512 906) ("Rolefy", "we", "our", or "us").

At Rolefy, privacy is fundamental to the trust placed in us by candidates, employers, recruiters, and visitors who use our platform. Our business exists to connect people with employment opportunities and to help organisations discover, engage, and hire talent. To deliver these services, we collect, use, store, and share information in ways that are necessary for the operation of an online recruitment marketplace.

This Privacy Policy explains how we handle personal information, the choices available to you regarding your information, and how we protect the information entrusted to us.

By accessing or using Rolefy, creating an account, applying for roles, posting jobs, or otherwise interacting with our services, you acknowledge that your personal information may be handled in accordance with this Privacy Policy.


The Role of Rolefy

Rolefy is a platform that facilitates interactions between candidates and employers.

When a candidate creates a profile, uploads a résumé, applies for a position, or communicates through the platform, information is shared to enable recruitment activities. Similarly, when an employer creates an account, posts vacancies, manages applications, or searches for candidates, information is collected and used to facilitate those recruitment services.

In many cases, the very purpose of our platform is to enable the exchange of information between candidates and employers. As a result, some information provided by users may become visible to other users depending on the services being used, account settings selected, and recruitment activities undertaken.


Information We Collect

The information we collect depends on how you interact with Rolefy, the services you use, and the choices you make.

Information may be collected directly from you, from your use of our services, from communications you send to us, from third-party integrations you authorise, or from other sources where permitted by law.

The information we collect may include personal details, contact information, professional information, employment history, qualifications, skills, education records, communications, platform activity, and technical information relating to your use of our services.

We may also collect information when you visit our website, create an account, complete a profile, upload documentation, submit job applications, publish job advertisements, participate in surveys, contact support, or otherwise engage with our platform.


Information Collected from Candidates

When you use Rolefy as a job seeker, we may collect information that allows us to create your profile, facilitate applications, improve opportunity matching, and provide recruitment-related services.

This information may include your name, contact details, location, career history, education, professional qualifications, certifications, licences, skills, work preferences, salary expectations, availability, references, portfolio content, and any information contained within documents you choose to upload.

Information may also include communications with employers, interview scheduling information, application activity, saved jobs, employment preferences, and engagement with platform features.

You control the information that you choose to include within your profile and applications. However, information included in job applications may be made available to employers and recruiters as part of the recruitment process.


Candidate Profiles and Visibility

One of the primary functions of Rolefy is helping employers discover suitable talent and helping candidates access relevant opportunities.

Depending on your account settings and use of the platform, information contained within your profile may be visible to employers using Rolefy's recruitment services.

When you apply for a position, the employer associated with that role will generally receive the information included in your application. This may include your résumé, cover letter, contact details, qualifications, employment history, skills, and any additional information you choose to provide.

If Rolefy provides profile visibility, talent search, or candidate discovery features, employers may be able to identify, review, and contact candidates whose profiles have been made discoverable through those services.

You remain responsible for the information you choose to include in your profile and applications. We encourage candidates to carefully consider what information they make available through the platform.


Information Collected from Employers and Recruiters

When organisations use Rolefy to promote vacancies, search for talent, or manage recruitment activities, we collect information necessary to provide those services.

This may include company details, business contact information, recruiter information, office locations, organisational descriptions, billing information, user account details, recruitment activity, hiring preferences, candidate communications, and information included within job advertisements.

We may also collect information relating to how employers use the platform, including account activity, recruitment workflows, candidate engagement, search activity, and service utilisation.

Where payment services are used, we may collect billing and transaction information necessary to administer subscriptions, purchases, or other commercial arrangements.


Information We Collect Automatically

Whenever you access Rolefy, certain information may be collected automatically through cookies, analytics technologies, server logs, and similar tools.

This information may include device information, browser type, operating system, IP address, session activity, referral information, usage patterns, page interactions, feature engagement, approximate location information, and other technical data.

We use this information to improve platform performance, understand how users engage with our services, personalise experiences, maintain platform security, detect fraudulent activity, troubleshoot technical issues, and improve overall service quality.


How We Use Information

Our use of information is driven by the purpose of operating and improving a recruitment marketplace.

We may use information to:

  • Create and manage user accounts.

  • Facilitate recruitment and employment-related activities.

  • Enable candidates to apply for positions.

  • Enable employers to identify and engage suitable talent.

  • Improve job and candidate matching.

  • Deliver platform features and services.

  • Communicate with users.

  • Provide customer support.

  • Process subscriptions and transactions.

  • Improve user experience.

  • Monitor platform performance.

  • Prevent fraud, abuse, and misuse.

  • Conduct analytics, research, and reporting.

  • Meet legal, regulatory, and compliance requirements.

  • Protect the rights, safety, property, and security of Rolefy, our users, and the public.

The way information is used will depend on whether you are acting as a candidate, employer, recruiter, visitor, or business partner.


How We Use Candidate Information

Candidate information helps us facilitate employment opportunities and improve recruitment outcomes.

We may use candidate information to create profiles, manage applications, deliver job alerts, recommend opportunities, personalise search results, improve candidate experiences, facilitate communication with employers, verify account information, administer platform services, and enhance the relevance of jobs displayed to users.

We may also use candidate information to develop and improve our products, services, algorithms, matching technology, user experience, and recruitment insights.


How We Use Employer Information

Employer information enables us to provide recruitment, advertising, talent attraction, and candidate management services.

We may use employer information to publish job advertisements, administer recruitment activities, facilitate candidate communications, process commercial arrangements, improve platform functionality, verify employer accounts, provide reporting and analytics, and support recruitment decision-making processes.


Matching, Recommendations and Platform Intelligence

Rolefy may use information provided by candidates and employers to improve the relevance of opportunities, recommendations, search results, communications, and recruitment outcomes.

This may include analysing information such as skills, qualifications, employment history, experience, industry preferences, locations, application activity, job requirements, recruitment trends, and other factors that help us present relevant opportunities and candidate recommendations.

These processes are intended to assist users in identifying potentially relevant opportunities and connections. Final hiring and employment decisions remain the responsibility of employers, and final application decisions remain the responsibility of candidates.


Communications and Notifications

Rolefy may communicate with users regarding account administration, recruitment activity, job applications, candidate enquiries, employer communications, platform updates, service announcements, transactional notifications, security matters, and customer support.

Depending on your communication preferences, we may also send information about new features, products, services, employment opportunities, recruitment insights, events, promotions, surveys, or marketing initiatives.

You may opt out of marketing communications at any time, although certain service-related communications may continue where necessary for account administration or service delivery.


How Information Is Shared

Because Rolefy operates as a recruitment marketplace, sharing certain information is central to providing our services.

When candidates apply for jobs, information contained within those applications is shared with the relevant employers, recruiters, hiring managers, recruitment agencies, and authorised representatives involved in the recruitment process.

Similarly, information published by employers is made available to candidates and visitors viewing job opportunities through the platform.

In addition to sharing information between candidates and employers, we may disclose information to service providers, advisers, contractors, technology partners, hosting providers, payment providers, analytics providers, identity verification providers, regulatory bodies, law enforcement agencies, and other third parties where necessary to operate our business or comply with legal obligations.

We may also disclose information where required to protect the security, integrity, and lawful operation of our services.


Service Providers and Technology Partners

Rolefy engages trusted third-party providers to assist in delivering our services.

These providers may perform functions relating to hosting, infrastructure, cloud services, analytics, communications, customer support, payment processing, document storage, security monitoring, software development, platform administration, and business operations.

These providers may access information only to the extent reasonably necessary to perform services on our behalf and are expected to maintain appropriate privacy and security protections.


International Processing and Storage

Rolefy may utilise technology infrastructure, cloud platforms, service providers, contractors, or partners located in various jurisdictions.

As a result, personal information may be processed, transferred, accessed, or stored outside the country in which the information was originally collected.

Where cross-border processing occurs, we take reasonable steps to ensure that personal information receives an appropriate level of protection consistent with applicable privacy requirements and our obligations to users.


Information Security

Protecting personal information is an important part of our business.

Rolefy maintains administrative, technical, and organisational measures designed to safeguard personal information against unauthorised access, misuse, loss, disclosure, alteration, or destruction.

Our security efforts may include access controls, authentication measures, encryption technologies, monitoring systems, backup procedures, secure hosting practices, vulnerability management processes, and operational safeguards designed to maintain the security and integrity of our services.

Although we strive to protect personal information, no online platform can guarantee absolute security, and users should also take reasonable precautions to protect their account credentials and personal information.


Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, improve our services, and protect our legitimate business interests.

The length of time information is retained depends on factors such as the nature of the information, the purposes for which it was collected, legal requirements, operational needs, and user preferences.

When information is no longer required, we may securely delete, anonymise, aggregate, or de-identify it.


Accessing and Updating Information

We encourage users to keep information accurate, complete, and current.

Candidates can generally update profile information, employment history, qualifications, preferences, and account details through their account settings.

Employers can generally update business information, user details, job advertisements, recruitment information, and account settings through their platform administration tools.

Users may also request access to personal information that we hold about them, subject to applicable legal requirements and limitations.


Closing Your Account

You may choose to close your account at any time.

Closing an account may remove profile visibility and disable access to certain services. However, information may continue to be retained where necessary to meet legal obligations, resolve disputes, maintain appropriate records, enforce agreements, protect the security of our services, or support legitimate business operations.

Information previously shared with employers as part of a job application process may remain within the systems and records of those employers.


Responsibilities of Employers

Employers who access candidate information through Rolefy are responsible for handling that information in accordance with applicable privacy and employment laws.

Candidate information made available through the platform should only be used for legitimate recruitment, employment, and workforce management purposes.

Rolefy is not responsible for the privacy practices, security controls, decisions, or actions of employers once candidate information has been lawfully provided to them through the recruitment process.


Third-Party Websites and Services

Our website and services may contain links to websites, applications, services, or content operated by third parties.

This Privacy Policy applies only to information handled by Rolefy. We are not responsible for the privacy practices, security measures, or content of third-party services, and we encourage users to review relevant privacy policies before providing information to those organisations.


Changes to This Privacy Policy

As our business evolves, we may update this Privacy Policy to reflect changes in our services, technology, legal obligations, regulatory requirements, or business practices.

When material changes are made, we may provide notice through our website, platform, email communications, or other appropriate channels.

The most current version of this Privacy Policy will always be available on Rolefy's website.


Contact Us

If you have questions, concerns, requests, or complaints relating to this Privacy Policy or the way Rolefy handles personal information, please contact us:

Privacy Officer
Rolefy
Operated by Ideatides Technologies Pty Ltd

Email: privacy@rolefy.fit
Website: www.rolefy.fit